Shipping Policy

Thank you for shopping with Teddly & Co. We are committed to delivering your order as efficiently and reliably as possible.

Shipping Destinations

We currently ship to the United States, Canada, and select European countries.

If your location is unavailable at checkout, we may not currently ship to your region.

Order Processing Time

Orders are typically processed within 2–5 business days. Processing times may be slightly longer during holidays, promotional periods, or high-volume periods.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

United States & Canada: 7–25 business days
Select European countries: 10–30 business days

Please note that shipping times are estimates only and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on the items in your order and the destination.

Tracking Information

Tracking is provided on all eligible orders. Once your order has shipped, you will receive tracking details by email. Please allow a few days for tracking updates to appear after dispatch.

Split Shipments

Items may arrive in separate packages. Because we work with multiple fulfillment partners and warehouses, products from the same order may be shipped separately and arrive at different times.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout. If you notice an error in your shipping details, please contact us as soon as possible at teddlyco.shop@gmail.com.

If your order has not yet shipped, we will do our best to update the address. Once an order has been processed or shipped, we cannot guarantee any changes.

Lost or Stolen Packages

If a package is lost or marked as delivered but has not been received, Teddly & Co reviews cases individually. While we cannot guarantee a replacement or refund in every situation, we will do our best to assist you in resolving the issue.

Customs, Duties, and Taxes

Customers are responsible for any customs duties, import taxes, or related fees charged by their country. These charges are not included in your order total or shipping cost unless otherwise stated.